How to Troubleshoot Google Home
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On your mobile device, turn the Wi-Fi off and perform a complete shutdown. Turn your device back on and re-enable Wi-Fi, then try again. Stay close to your new device, at least within several feet, while you are connecting. Check the speaker and if Google Home still will not respond to you, make sure it is in the right position. Is your device near any objects that could interfere with you being heard.
We’ll send you the fastest internet options, so you don’t have to find them. If you're streaming more TV than they want and serving slower connections to websites owned by their competitors. If your browser is still unstable, you should try refreshing it with a built-in utility. This will erase almost everything about your Chrome configuration, so be sure to take a screenshot or otherwise note any information you don’t want to lose. There’s a chance that a certain site you’re trying to access is crashing your browser or having an otherwise negative effect.
Troubleshoot Google Home Won't Connect to WiFi
When you can’t find another page corresponding to the user’s intent, set up a 404 page instead of redirecting. Crawl budget optimization services can help you understand and eradicate the problem. You can find your pages affected by the “Soft 404” status in the Page Indexing report. It’s easy to access from the left navigation bar in your Google Search Console.
The 5GHz channel should be less congested with less interference. If you're facing one of the few issues with a Google Home, here's what you can do to fix it. The mute button of your Google Home may be broken or malfunctioning. If this is the case, you will need to replace the mute button switch. If you don't understand what the lights on your Google Home mean, reference this list of meanings from Google Support. Using your Google Home is activating multiple devices.
Common Google Home Problems & Solutions. Troubleshooting Guide
Next, try to control your device in Smart Life via Google Home. If yes, congratulations—the issue is resolved. This will filter the logs and show the ones that originate in the selected time range. Error Code Description BACKEND_FAILURE_URL_ERROR Google has received an HTTP 4xx error code other than 401 from your service.
For the latter, all you can really do is wait for an update that fixes your specific problem. It’s unfortunate and is just another common problem with Google Home that needs to be worked on as soon as possible for the users it affects. Once you’ve made sure your app is up to date, the next step is to uninstall it before reinstalling it again. If this doesn’t clear anything up, try closing any power-intensive apps while you have the Google Home app running. I decided to start with the biggest problem Google Home has, and that’s the device not responding when you try talking to it.
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Either select Update All or locate the Google Home app and choose Update just for it. Home hubs and bridges, and your smartphone. If any one of those breaks down -- your router goes kaput or a bridge gets unplugged -- the whole system could crumble. Contact Google Support and describe your dilemma in detail. Recognizing this may warrant a dive into specific IP data, it’s always a good idea to enlist help at this point. By signing up, you agree to our Privacy Policy and European users agree to the data transfer policy.
But if there's a bona fide outage at Google, all you can do at that point is hope you don't get carpal tunnel flicking all those switches like some kind of troglodyte. Type the device name in the search results and follow prompts to connect it to Google Home. The solution to this one might seem like pure sorcery, but it's consistently worked for me with several speakers that would get lost right in the middle of setup. Here's what I've done to troubleshoot a Google Home that just won't connect or stay connected. After that, it can go straight into playing a podcast, music, radio, news, audiobooks and more.
Learn more about what the lights mean on your Google Nest Wifi or Google Wifi devices. Reconnect power to any additional points or routers. Scroll to the bottom and select Personal info under Google Account settings. Performing a hardware reboot may also fix any glitchy behavior, so pull the plug and let the Google Home speaker power back on.
This action cannot be undone and you’ll need to set up the device again. First, check if you can control your smart home devices from their individual apps. Brands such as Phillips Hue, Ring Doorbells and Nest Learning Thermostats all have their own respective apps you can use to control their gear.
Open Google Home app and select the device you are trying to reboot. Check that you have updated the Google Home app on your device. Apps don’t always update automatically, and it’s important to have the latest version. If the speaker is on, but it still doesn’t seem to be responding, check the physical placement of the device.
Plug the power cable back into your Wifi device. Check that your points are within range of your router or primary Wifi point. You might need to move the point closer towards your router or another mesh point. Perform a mesh test to confirm your devices are working properly. Wait until your modem is fully powered on and all of its indicator lights are back on. Make sure your modem and Wifi router and point are powered on and that all cables are secure.
The time out period for sending a response is 9 seconds from when the request is sent. Make sure to send a response within this period of time. RESPONSE_UNAVAILABLE No response is received, or the response does not indicate status. Make sure to include a payload field in your request response. You can learn more on how to correctly build an execution response. PARTNER_RESPONSE_NOT_OBJECT Response cannot be parsed as a JSON Object.
Next, make sure you're using a mobile device that has the same Google account that is currently linked to the Google Home. If you can control, for example, your lights from the Hue app, the problem is not likely the bulbs . At the bottom of the Google Assistant heading, tap More settings. If that happens, retraining the Google Home to recognize your voice again will usually fix the problem. Open the Google Home app to set up your device. Either double click the home button or swipe up slowly from the bottom edge of the screen to open the app switcher.
Move your Google Home Mini closer to your router and move other wireless devices away from your Google Home Mini. If you still have trouble, try a factory reset. Google Home smart devices are pretty smart most of the time, but that might not feel so true when it under-performs. Sometimes it's a Wi-Fi issue, a microphone that doesn’t hear you, speakers that don’t deliver clear sound, or connected devices that don’t communicate with the Google Home.
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